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More iPod problems 
25th-Mar-2015 03:49 pm
Dear LJ Genie, who has answered many iPod questions for me:

I own an iPod Touch 5th generation. Over the holiday season I downloaded a lot of Christmas music on to it. I downloaded it directly from the iTunes store to the iPod rather than connecting the iPod to my computer and transferring the music that way.

Once December was over I tried to remove the music, but no matter what I do, I cannot remove any songs from the iPod. I've used two different computers. I've checked and unchecked songs. I've selected the option to manually manage music and videos. I've unselected the option. I've downloaded all the iPod and iTunes updates. I've Googled the problem and tried all the suggestions that I've found on various websites, but nothing changes.

In addition, I have found that I also cannot add music to the iPod when I connect it to the computer. I recently purchased a CD and added it to my iTunes library, but I cannot transfer the songs to my iPod even though iTunes claims they were transferred successfully. Yes, I bought an actual CD, because the music is not available in the iTunes store.

Other than completely wiping the iPod by restoring it to factory settings, is there anything that I can do to resolve this problem?
26th-Mar-2015 02:34 pm (UTC)
Honestly, that's what I would do. I've had to do it a few times (not for this problem, but others) and it's not as big a deal as it seems it might be. Takes a white to re-sync all your songs is all.
26th-Mar-2015 04:27 pm (UTC)
Hope that it isn't the hard drive going bad - that's what happened to one of my ancient (see U2 edition) iPods when the hard drive went out. It still plays, but will not read/write/delete.
27th-Mar-2015 12:19 am (UTC)
Wouldn't a trip to a Genius bar help you make sure that you've exhausted all your options?
27th-Mar-2015 04:43 am (UTC)
If there were such a thing in my city, sure. But we have no Genius Bars anywhere on my entire Island, and I'm not spending the money on ferry fare just to get somebody to look at my iPod.
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